Shipping policy

Order Fulfillment

We process orders on weekdays (Monday–Friday). Paid orders received by 9:00 AM are dispatched the same business day. Orders placed after 9:00 AM, on weekends, or on public holidays are dispatched on the next business day.

Accurate Shipping Address

Enter the complete delivery address at checkout (recipient name, street, suburb, city, province, postal code, and phone). We ship to the address you provide. Address changes after dispatch are not guaranteed and may cause delays or additional courier fees.

Recipient Availability

Please ensure someone is available to receive the parcel at the delivery address. If no one is available, the courier may attempt redelivery or hold the parcel at a local depot/collection point.

Liability for Shipping Information

Coffee and Vape is not responsible for delays, non-delivery, or misdelivery caused by incorrect or incomplete information provided at checkout. Double-check recipient name, address, and contact details before finalising your purchase.

Delivery Services

We use reputable national couriers to deliver your order securely. Shipping methods and timelines can vary by location, package weight, and dimensions.

Tracking Your Order

Once your order ships, you’ll receive tracking details by email (and/or in your account). Use the link provided to monitor status and estimated delivery time.

Contact Us

Questions about your delivery?

Phone: +27 66 272 0545
Email: coffeeandvape24@gmail.com
WhatsApp: +27 66 272 0545